Privacy Policy
Last updated: January 2024
Introduction
At Sanatans.in ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
Personal Information
When you register an account or use our services, we may collect:
- Name, email address, and phone number
- Date, time, and place of birth (for astrological services)
- Payment information (processed securely via third-party providers)
- Profile information and preferences
- Communication history with our support team
Automatically Collected Information
When you visit our website, we automatically collect:
- Device information (browser type, operating system)
- IP address and location data
- Pages visited and features used
- Cookies and similar tracking technologies
How We Use Your Information
We use the collected information to:
- Provide and maintain our services
- Generate astrological charts and predictions
- Process payments and manage subscriptions
- Connect you with pandits and astrologers
- Send service-related communications
- Improve our website and user experience
- Comply with legal obligations
Data Sharing and Disclosure
We may share your information with:
- Service Providers: Astrologers and pandits you choose to consult
- Payment Processors: Razorpay/Stripe for secure payments
- Analytics Services: To improve our services
- Legal Requirements: When required by law
We do NOT sell your personal information to third parties.
Data Security
We implement industry-standard security measures to protect your data, including:
- SSL/TLS encryption for all data transmission
- Secure storage with encrypted databases
- Regular security audits and updates
- Access controls and authentication
Cookies
We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. Essential cookies are required for the site to function properly.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Export your data
- Opt-out of marketing communications
- Withdraw consent for data processing
To exercise these rights, contact us at privacy@sanatans.in
Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time. Some information may be retained for legal or business purposes.
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this privacy policy, please contact us at:
Email: privacy@sanatans.in
Address: 123 Spiritual Tower, Andheri West, Mumbai 400053, India
Phone: +91 98765 43210